characteristics of a boarding facility
1. KNOWLEDGEABLE AND TRUSTWORTHY STAFF
In a 2016 survey regarding equestrian facilities, 58% of people surveyed responded that knowledgeable and trustworthy staff is the #1 priority when selecting a boarding facility. At Pearl Equestrian, we also make this a #1 priority by implementing professional training techniques for all new staff, holding all workers accountable, and personally overseeing the care of each and every horse.
2. PROFESSIONAL CUSTOMER SERVICE
We understand the need for organization and professionalism to maintain the high standards we hold at Pearl Equestrian. As business owner and head trainer, Natalie takes a very active role in the management and care of the Pearl Equestrian facility. She can often be found around the farm ensuring everything continues to run smoothly and is readily available to discuss the individual needs of each horse or any concerns that may arise.
3. CONSISTENT AND
Turnout is essential to the physical and mental wellbeing of the horse. Movement encourages blood circulation which is beneficial to hoof and leg health. Fresh air and exercise is crucial to maintain good respiratory health. Consistent grazing is beneficial to the digestive tract as horses were designed for this type of nutrient consumption. Being herd animals, horses tend to benefit from time spent with companions - this can also help burn extra energy and reduce boredom - which aids in a horse's overall behavior and horse - no matter what their needs - has turnout.
4. HIGH QUALITY HAY AND GRAIN
Fresh, clean hay that is free of dust and mold is crucial to equine health. Even quality hay comes in many varieties and not all horses require the same type of hay. The same can also be said when discussing types of grain being used. We acknowledge the unique requirements of individual horses and provide quality grass hay for all horses, supplemental alfalfa hay for those that require it, and a variety of Tribute feeds to ensure your horse receives the nutrition he or she needs to thrive.
5. CLEAN, SAFE FACILITY
A clean, tidy barn is a safe barn. Keeping the stalls picked and aisles swept keeps the air fresh, the bugs down, and the horses healthier. Maintaining the property as a whole, provides a fun, safe, and stress-free environment for horses and their owners.
6. HANDS ON CARE THAT IS ACTUALLY HANDS ON
We found that while boarding our own horses through the years - horse checks at many facilities were just walking through the barn and putting eyes on the horses. While this is useful, we have elected to take this a step further. We provide what we consider truly hands on care to every horse. We physically lay our hands on each horse every day - picking out feet and checking for injuries, swelling, heat, or anything else that is out of the ordinary for that specific horse. This attention to detail allows us to get to know each horse as an individual and notice when something isn't quite right.
7. TRACKING AND COMMUNICATION
Following our philosophy for attention to detail, we track your horse's turnout, feed, medications, hoof care, and veterinary care throughout the week and send personalized weekly updates on how your horse is doing. We know how busy life can be and want our owners to feel included in the care their horse is receiving no matter where they are in the world! This keeps the lines of communication open so that owners can feel comfortable and confident in the care we are providing their horses as well as ensure everyone is always on the same page.